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Terms of Service | Jory Catering Services – School & Corporate Catering UAE
Jory Catering Services

Terms of Service

Trusted school, corporate, workforce & event catering across Abu Dhabi, Al Ain & Dubai — the terms that apply when you use our website or engage Jory Catering Services.

Jory Catering Services

These Terms of Service explain the terms that apply when you use the Jory Catering Services website, submit a catering enquiry, request a quotation, or book our catering services.

By using this website or engaging Jory Catering Services for school catering, corporate catering, workforce catering, or event catering across Abu Dhabi, Al Ain and Dubai, you acknowledge and agree to these Terms of Service.

01

About Jory Catering Services

Jory Catering Services provides professional catering solutions across Abu Dhabi and the UAE. Our services include school catering, corporate catering, workforce catering, office catering, event catering, celebration catering, buffet services, private functions, and fresh bakery products.

Our catering solutions are designed for schools, businesses, organisations, workforces, events, celebrations, and private functions, with a focus on fresh food, quality, food safety, and reliable service.

02

Catering Enquiries & Quotations

Customers may contact Jory Catering Services through the website, email, telephone, social media channels, or other approved communication methods to request information about our catering services.

Quotations may consider guest numbers, employee numbers, menu selection, service requirements, location, event duration, delivery requirements, staffing, equipment, and other customer-specific requirements.

A quotation does not constitute a confirmed booking until the required confirmation, documentation, deposit, or payment specified by Jory Catering Services has been received.

03

Catering Bookings

Catering bookings are subject to availability and confirmation by Jory Catering Services. Customers are responsible for providing accurate information regarding the service date, time, location, guest or employee numbers, menu requirements, dietary requirements, and other relevant details.

Jory Catering Services may request additional information where necessary to prepare and deliver the agreed catering service safely and professionally.

04

Menus & Food Services

Jory Catering Services offers catering menus designed for schools, businesses, workforces, offices, events, conferences, celebrations, and private functions.

Menu items, ingredients, availability, presentation, and serving arrangements may vary depending on seasonality, supplier availability, customer requirements, operational conditions, and food safety considerations.

Where reasonably necessary, Jory Catering Services may make an equivalent substitution while maintaining the agreed quality and service standard.

Food Safety & Quality

Responsible preparation, hygiene, quality and professional food service.

05

Food Safety, Allergies & Dietary Requirements

Jory Catering Services takes food safety, hygiene, quality, and responsible food preparation seriously.

Customers must provide accurate information about known food allergies, dietary restrictions, medical dietary requirements, religious dietary requirements, or other food-related requirements before the catering service is prepared.

While reasonable measures are taken to manage declared requirements, customers should understand that food preparation environments may involve multiple ingredients and potential allergens.

06

Customer Responsibilities

Customers must provide accurate and complete information required for the safe and professional delivery of catering services.

  • Provide the correct service location and contact information.
  • Provide accurate guest or employee numbers.
  • Communicate dietary and allergy requirements in advance.
  • Provide reasonable access to the service location.
  • Communicate venue requirements or restrictions before service.
  • Make required payments within the agreed payment period.
07

Changes to Catering Requirements

Customers may request changes to confirmed catering arrangements, including guest numbers, menus, service times, locations, equipment, staffing, or other requirements.

Changes are subject to availability and may result in an adjustment to the quotation, price, staffing, preparation requirements, or delivery arrangements.

08

Cancellation & Rescheduling

Cancellation and rescheduling conditions may vary depending on the type, size, timing, and preparation requirements of the catering booking.

Customers should contact Jory Catering Services as soon as possible when they need to cancel or reschedule a booking.

Any applicable cancellation charges, deposits, refunds, or rescheduling conditions will be communicated according to the agreed quotation or booking terms.

09

Pricing & Payment

Catering prices may vary according to menu selection, guest numbers, service type, location, staffing, equipment, delivery requirements, event requirements, and other agreed services.

The applicable price and payment schedule will be stated in the quotation, proposal, invoice, or other written agreement provided to the customer.

Business & Workforce Catering

Professional meal solutions for businesses, employees and large-scale operations.

10

Delivery & Service Times

Delivery and service times will be agreed according to the customer's booking, location, operational requirements, and the nature of the catering service.

Customers should provide reasonable access and any necessary delivery or venue instructions to help ensure timely service.

11

Event & Venue Requirements

For events, conferences, celebrations, private functions, and buffet services, customers are responsible for providing accurate information about the venue, access arrangements, loading areas, parking restrictions, setup requirements, event schedules, and venue rules.

Additional venue-related requirements may affect the final quotation or service arrangements.

12

Workforce & Large-Scale Catering

Jory Catering Services provides professional workforce catering and large-scale employee meal solutions for businesses and organisations.

Workforce catering requirements may include daily meals, staff meals, employee dining, labour accommodation catering, meal delivery, bulk food preparation, and customised menu programmes.

Large-scale catering arrangements may require separate operational specifications, menu schedules, staffing plans, delivery schedules, food quantities, and service procedures.

13

School Catering

Jory Catering Services provides school catering and school canteen meal solutions designed to support schools with professionally prepared food, menu planning, food safety, hygiene, and reliable daily service.

School catering arrangements may be subject to school policies, authority requirements, site-specific procedures, approved menus, student requirements, and agreed operating conditions.

14

Website Information

Jory Catering Services aims to keep the information on this website accurate and up to date. However, website content may be changed, updated, corrected, or removed without prior notice.

Website information should not be interpreted as a guarantee of availability, pricing, menu availability, service capacity, or any specific catering arrangement unless confirmed directly by Jory Catering Services.

Intellectual Property

Jory branding, content, graphics and materials are protected.

15

Intellectual Property

Unless otherwise stated, the Jory Catering Services name, logo, branding, website content, photographs, graphics, written material, designs, and other intellectual property displayed on this website belong to Jory Catering Services or are used with appropriate permission.

Website content may not be copied, reproduced, modified, distributed, published, or commercially used without appropriate written permission.

16

Acceptable Use of the Website

Users must use this website lawfully and responsibly. Users must not attempt to interfere with website operation, introduce malicious software, gain unauthorised access, misuse website forms, or use website content for unlawful purposes.

17

Third-Party Websites & Services

This website may contain links or references to third-party websites, platforms, services, or social media channels. Jory Catering Services is not responsible for the content, availability, policies, or practices of third-party websites.

18

Limitation of Liability

To the extent permitted by applicable UAE law, Jory Catering Services shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of this website or services, except where such liability cannot legally be excluded.

Specific catering arrangements and customer responsibilities may be governed by the applicable quotation, contract, booking confirmation, or service agreement.

19

Force Majeure

Jory Catering Services shall not be considered in breach of these Terms where performance is prevented or materially affected by circumstances beyond its reasonable control.

Such circumstances may include natural events, government restrictions, transport disruption, utility failures, supplier disruption, public emergencies, severe weather, or other circumstances beyond reasonable control.

20

Privacy & Personal Information

Personal information submitted through the website may be used to respond to enquiries, prepare quotations, manage bookings, communicate with customers, provide catering services, and meet applicable legal or operational requirements.

Customers should review the Jory Catering Services Privacy Policy for further information about the collection and use of personal information.

Abu Dhabi • UAE

Professional catering solutions for schools, businesses, workforces, events and celebrations.

21

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates and the applicable laws and regulations of the Emirate of Abu Dhabi.

Any dispute arising from the use of this website or Jory Catering Services may be subject to the jurisdiction of the competent courts in the UAE, subject to applicable law and any separate contractual agreement between the parties.

22

Changes to These Terms

Jory Catering Services may update these Terms of Service from time to time to reflect changes to its services, website, business operations, or applicable legal requirements.

The updated version will become effective when published on this website unless otherwise stated.

Contact

Jory Catering Services

For questions about these Terms of Service, catering bookings, menus, quotations, school catering, corporate catering, workforce catering, event catering, or celebration catering, please contact our team.

Address

98 Al Kawakib 8 St, Al Noud,
معسكر الشركات, Abu Dhabi, UAE